Giftgowns FAQs

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Giftgowns FAQs

What is a Giftgown?

A Giftgown is the first stylish hospital gown! It is a functional hospital gown that’s different than the traditional blue hospital gown. While it looks similar, a Giftgown has snaps on the shoulders and on the back, making it easier to open the gown up for procedures and surgeries. While the standard blue gowns don’t do much to lift your spirits, especially if you’ve been in the hospital for a while, Giftgowns are meant to uplift the wearer’s spirit and level of comfort. 

How do I use a Giftgown? 

Check out our How it Works page for all the info you need!

Who are Giftgowns for?

We have Giftgowns for everyone! We have gowns for women, men and children. We even have maternity gowns! Whether you’re heading into the hospital for surgery, or to have your baby, a Giftgown is a perfect and comfortable addition to your hospital go-bag.

Where are Giftgowns available? 

You can find women’s, men’s and children’s Giftgowns at, and our maternity gowns are available on We also sell Giftgowns on Etsy and on

How does Giftgowns sizing work?

You can find that information here!

How long does it take to ship my gown?

That depends on where you are! If you’re within North America, your gown will ship within 3-7 business days. If you’re outside of North America, please send us an email at info@giftgowns so we can give you an accurate estimate.

Custom gowns may take up to 4 weeks to ship.

What are Giftgowns made out of? 

We have several different fabric options: 

  • Cotton-Flannel: A 100% brushed cotton that’s super cozy and comfortable. 
  • Cotton: A high quality 100% cotton gown is durable and great for use at the hospital and home. 
  • Polyester Microfibre: Our kids gowns are made of a soft polyester microfibre that’s as soft as their favourite blanket!

I haven't received my tracking number? Where is my order?

If you've just ordered your gown, please allow for up to 7 business days processing time. If you haven't received your tracking number within that time please check your spam folder in your email (sometimes our emails end up in there).

If there isn't anything in your spam folder either, please shoot us an email at! We'd be happy to help you out. 💕

Do you offer free shipping when I need to exchange something?

Great question! While we do cover the cost of shipping the new item out to you, we ask you to pay for shipping your original gown back to us. We recognize in the age of Amazon that free shipping is the norm for bigger, multi-million dollar companies, however many independent online shops process returns similarly. By asking you to pay for shipping your original gown back, that allows us to keep the cost of the gown down in general. This makes the price more accessible to everyone!

If there are special circumstances, we're more than willing to chat, so shoot an email (, and we can figure something out.

Do you cover duties and taxes when shipping outside of Canada?

No, we do not pay for duties and taxes for orders outside of Canada. It is the customer's responsibility to pay for any duties and taxes once their order arrives at it's intended destination.

Mask FAQ

What are your face masks made out of?

They’re made out of a cotton jersey fabric, with a pattern printed on top. They’re perfectly breathable and comfortable!

Are the masks different sizes?

All our masks are available in one size although, some may have different features and fit:

Black Masks

  • Fit slightly larger
  • Double layer of fabric
  • Pocket for filters

White Masks

  • Fit slightly smaller
  • Single layer of fabric

What can I use your face mask for?

They’re the perfect addition for anyone looking to wear a comfortable face mask with fun, fashionable designs on the front!

Whether you’re looking to keep your face warm in the winter, or looking to avoid breathing in dust, your fun Giftgowns face mask is perfect to wear at any time, in any season. 🥰

How much is shipping for a face mask?

We have $4.95 USD flat rate shipping for all our masks!

Can I combine face masks?

Of course! You can mix and match masks to get a bunch of different fun, fashionable face masks that match any wardrobe. They’re great as cold masks, dusk masks and fashion face masks – take your pick! We also have some great discount codes:

  •  Buy 3 Masks SAVE 10%- Use code 3MASKS
  •  Buy 6 Masks SAVE 15% - Use code 6MASKS
  •  Buy 12 Masks SAVE 20% - Use code 12MASKS

Are your face masks reusable?

Absolutely! Not only are our face masks adorable and fun, they’re also completely reusable. All you have to do is throw them in the wash (cold) and lay them flat to dry! We recommend washing them regularly if you wear them everyday to help keep them clean.